Knowing when to call 911 — versus when to use a non-emergency number — can make a life-saving difference.

With an estimated 240 million 911 calls a year nationwide according to the National Emergency Number Association, lives are being saved every day. But just as crucial as it is to get help, it’s also ...

For emergencies like a crime in progress, immediate danger to life or property, medical emergencies, or fires, residents ...

In the middle of a storm, 911 call centers often find themselves inundated with reports of fallen trees, flooded roads, and panicked residents. Every call matters, but with multiple reports of the ...