Computer maker Dell is asking for help in an ongoing probe into the source of customer information that appears to have somehow landed in the laps of fraudsters posing as Dell computer support ...
Dell continues to win market share and turn out record quarterly profits, but two recent surveys show that the company has slipped, when it comes to a more subjective measurement: customer service.
On the warranty page you can see the original specs on the machine. That should give you the info you need. Also, most Dells have CPU info listed in the BIOS. You may also need to adjust the BIOS to ...