Digital healthcare tools, from patient portals and telehealth to remote hospital monitoring systems and consumer wearables, are putting consumers in the healthcare experience driver’s seat. Healthcare ...

Digital Consumer Culture: How to Understand Digital Consumers Posted: August 8, 2025 | Last updated: August 8, 2025 Trying to understand today's consumer can be difficult. Here we go through some of ...

Gift cards have long been a popular gift choice, giving recipients the freedom to select what they want while offering givers a convenient solution to gift-giving. However, the traditional plastic ...

In an age of digital evolution and expanding care options, what today’s healthcare consumer wants is changing. Technologies and tools like artificial intelligence (AI), automation, and advanced ...

As agents complete tasks, consumer execution platforms may capture value alongside chip and cloud companies. Read more here.

Chicago-based CommonSpirit is launching a digital consumer experience to meet patients’ evolving expectations around ways to access care, which “will foster additional consumer relationships and ...

Consumers expect a simple and easy digital experience, and health plans have plenty of room to improve on that front, according to a new report. J.D. Power released its inaugural U.S. Health Insurance ...

Just as a desktop computer has given way to smartphones, banks – the last bastion of brick-and-mortar businesses – are getting a “digital” makeover, and consumers are starting to take notice. If you ...

Though more consumers are heading back into the grocery store to do their shopping, many are still relying on digital tools for in-store pick-up and delivery. Recent Incisiv data shared in the webinar ...

Digital technology continues to reshape how individuals in the UK manage money, access entertainment, and make day-to-day purchasing decisions. From the growth of online subscriptions to the rise of ...

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Or at the very least, consumers should know when they do not have full control over a piece of digital media they paid for. Reading time 3 minutes Senator Ron Wyden wants the government to force ...