The single most important element of successful transformation is a coherent and well-defined enterprise strategy — not a specific customer experience strategy. Thirty-nine percent of companies are ...

The business has seen the power of digital transformation and now it wants more form its CIOs: analyst Gartner says tech chiefs will focus on spending that enables innovation through 2021 and beyond.

Digital transformation involves using technology to improve business effectiveness or efficiency. The idea is to use ...

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

When we talk about digital transformation and building data-driven organizations, the first things that come to mind may be technological solutions. But there’s something even more important that ...

Software reuse is a decades-old concept that’s finding new relevance today for public sector organizations pursuing digital transformation (DX). While the notion of re-purposing existing software in ...

“I would say the big difference in telecom is that any change effort implies risk," Dell Technologies' Dennis Hoffman said. Large telecommunication providers are exiting 2023 in a precarious financial ...

Despite years of discussion, understanding what digital transformation means for established companies remains a daunting challenge. Leaders put in charge of a digital transformation feel pulled in ...

Most digital transformations fail. Various studies from academics, consultants, and analysts indicate that the rate of digital transformations failing to meet their original objectives ranges from 70% ...

I am rounding out my first ten months as the chief information officer at the Department of Veterans Affairs. Most of my career has been in the private sector, but I have spent some time in government ...

Discover why recognition and awards still matter in the age of digital transformation, strengthening brand credibility, trust ...