A recent promotional misstep at Walmart’s self-service checkouts has ignited a broader discussion around the complexities and ...

Walmart, a titan of retail known for its operational efficiencies, finds itself at a pivotal juncture. The retailer’s widespread adoption of self checkout systems, initially designed to streamline ...

A Walmart employee claimed a customer called the police after he — the customer — accidentally overcharged himself for avocados at the self-checkout kiosk, then accused the store of “robbing” him. The ...