The Centers for Medicare and Medicaid Services (CMS) announced a significant change impacting Medicare providers nationwide. By March 31, 2025, Medicare Administrative Contractors (MACs) will remove ...
CareXM today announces the introduction of an AI Voice Agent within its non-clinical answering platform, extending its role in helping providers manage growing call volume without adding operational ...
5 Best Practices for Setting Up a Smooth IVR Phone Tree Your email has been sent Whether you are setting up your first IVR phone tree or optimizing an existing one, these are the most important best ...
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