THIS is the moment a radio presenter collapsed laughing as a listener recalled a truly stomach-churning story. BBC Three Counties host Jonathan Vernon Smith was doing a phone in about things ...

Andrea’s son, from Milton Keynes, struggled to get his money back until JVS intervened Consumer journalist Jonathan Vernon-Smith then contacted Amazon on behalf of the family, and the retail ...

The team fight for your consumer rights! Are you having a problem with something you've bought, feel like you're getting nowhere with a company, having a nightmare with your council or feeling ...

Join Jonathan Vernon-Smith and Annabel Amos every Saturday morning from 9am. Call 03000 200521 at the local rate, or text 81333 and start your message with TQ (standard network rates apply).