Metro officials responsible for MetroAccess, the troubled van service for the region's disabled, said yesterday they were outraged by a collapse in service under a new contractor that continues to ...

Angry and frustrated riders using MetroAccess filed more than 2,400 complaints about poor service last month, a 445 percent increase over the previous January, according to Metro statistics.

AUSTIN (KXAN) — In the lobby of Sanchez Elementary School, Rebecca Ramirez waits on the MetroAccess bus to pick her up from work. Ramirez has used the paratransit service for people with mobility ...

MetroAccess, which offers Metro's door-to-door service for people with disabilities, faces growing criticism for a lack of ...

GREATER LANDOVER, Md. — Union members employed by public transportation company Transdev who help run MetroAccess will go on strike Monday, Aug.1 for better pay and schedules at the Hubbard Road ...

PRINCE GEORGE’S COUNTY, Md. (DC News Now) — A MetroAccess van was struck by gunfire in Prince George’s County on Friday afternoon. Officials with the Prince George’s County Police Department (PGPD) ...

LAUREL, Md. (AP) — A paratransit driver has been accused of sexually assaulting a woman with an intellectual disability. Metro Transit Police said in a statement that 44-year-old MetroAccess driver ...

MetroAccess drivers are calling for Metro to change its fare collection policy, saying that they have been paying out of their own pockets so their disabled riders can get to their jobs and crucial ...

PRINCE GEORGE'S COUNTY, Md. (7News) — MetroAccess drivers employed by TransDev in Landover, Md., staged a strike as early as the 2 a.m. shift on Monday. Members of the Amalgamated Transit Union 689, ...

A woman says her 80-year-old mother, Marty Artis, tipped over in her motorized wheelchair in bushes and snow after ...