WSPA Spartanburg on MSN

When to call 911 — and when not to — during severe weather

Knowing when to call 911 — versus when to use a non-emergency number — can make a life-saving difference.
Daily Journal

Greenwood mulls charging nursing homes fees for non-emergency calls

The Greenwood Fire Department is asking the city council to implement fees for non-emergency calls to residential care facilities, including for non-emergency lift assists. Daily Journal File Photo ...
Hosted on MSN

City announces ‘AI Annie’ that will answer non-emergency calls for dispatch

IDAHO FALLS — The Bonneville County & Idaho Falls Emergency Communications Center (ECC) has announced a new AI named “Annie” to assist with answering and directing emergency calls. According to a news ...
FOX 5 Atlanta on MSN

Fayette County adopts telehealth model to tackle non-emergency 911 calls

Fayette County Fire and EMS launched a partnership with RightSite Health to offer 911 callers telehealth doctor visits, ...
EMS1

Iowa pilot program explores unarmed mediation response for select 911 calls

A 15-month pilot program will explore diverting non-violent, non-emergency calls in Iowa City and Johnson County, to trained ...
Community Impact

Harris County ESD 9 partners with telehealth company for non-emergency 911 calls

When CFFD’s dispatch receives 911 calls for non-emergency situations, such as stomach pain or high blood pressure, they can connect to telehealth services through RightSite within about 30 seconds ...
WISH-TV

Westfield to fee non-emergency 911 calls to residential care facilities

WESTFIELD, Ind. (WISH) — An “increasing misuse” of services for non-emergency situations in residential care facilities has set the Westfield City Council on a course to implement fees for ...