The retail industry has experienced rapid changes over the last couple of years as Covid-19 impacted both sides of the sector significantly. Where retailers had to act quickly to enhance — or, in some ...

Debuting in 1982, the Bloomberg Terminal has been the most powerful, flexible tool for financial professionals to access real-time data, news, and analytics provided by the financial data vendor ...

Epicor Software Corporation has introduced Epicor Retail CRM 7.0, their newest retail customer engagement tool that offers streamlined customer views and functionality CRM program management. Epicor ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Pity the poor retail CIO who is a CRM advocate. In acts of ...

Today’s consumers are up against an inflationary environment that is impacting their spending, according to Medallia’s Sense360 report, which showed that consumers are buying fewer products, but for ...

In 2021, CRM is one of the most widely used types of software for businesses. Almost all companies with more than 10 employees use some kind of this solution. The majority admit that customer ...

Today’s retailers must be laser-focused on the needs of individual shoppers – especially with CRM. In this consumer-driven era, a successful Customer Relationship Management (CRM) program improves ...

As Costco continues its commitment to delivering maximum value to its millions of members, Boostr will equip Costco’s Retail Media team with its purpose-built CRM and Order Management System (OMS) to ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. When you think of retail technology a few well-known names come to ...

The company initially focused on providing insight into personal interactions "directly with customers through Web sites. Now we're taking that same back-end engine and enabling those same ...