CHICAGO (WLS) -- A shortage of parts is causing delays to many home appliance repairs. However, the I-Team has uncovered another problem some people waiting for fixes are facing. What do you do if ...

PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...

The COVID-19 pandemic continues to impact repairs when it comes to broken appliances, as delays in getting parts and even new orders are causing big frustrations for homeowners. "I was at the point I ...

They claim repair requests are dragging on for weeks, appointments are canceled at the last minute, and they're left without the appliances. Sears Home Services says it takes care of every customer as ...

In one of those frustrating illustrations of that other Murphy's law our clothes dryer failed last week - two weeks before we hand it over as part of the house sale because we're getting new ...

As any homeowner can attest, scheduling appliance maintenance tends to be quite the drag. Not only does it force someone to take time away from their day job but it also requires heaps of patience in ...

Q: I have a Kenmore Elite refrigerator, which I purchased in 2013 from Sears. It still works well, but the mechanism that allows you to dispense water and ice is broken. Christopher Elliott I have a ...

ORLANDO, Fla. — A local woman paid thousands of dollars for an appliance repair warranty over the past 15 years. When the well-known service failed to fix her refrigerator for two months, she called ...