(WBNG) -- For this edition of “You Ask, We Answer,” 12 News takes a look at the new NYSEG smart meters. Several viewers have reached out and are still confused about how these meters would run and why ...

ROCHESTER, N.Y. — RG&E’s rollout of smart meters is now well underway. If installers haven’t been in your neighborhood yet, it’s only a matter of time. But after a few years of serious billing and ...

While Eversource will hold an informational meeting next Tuesday to explain its project to exchange traditional electric ...

Bhopal, Madhya Kshetra Vidyut Vitaran Company Ltd. (MPMKVVCL) has provided substantial relief to smart meter consumers under ...

Dominion Energy’s large-scale project to upgrade its northeastern North Carolina customers’ meters to “smart meters” is underway and is expected to be mostly complete by this spring. “Our Outer Banks ...

Rochester, N.Y. — RG&E is front and center once again, afterthe Rochester City Council voted on whether to fund a public utility study, following a recent wave of complaints against the company. I sat ...

It took over a week, but Sue Sanders finally got Xcel Energy to send a contractor to repair a part broken by a contractor attempting to replace a smart meter. Sanders was initially informed by an Xcel ...

HIGHLANDS RANCH, Colo. — Conserving energy is supposed to lower your bill. Turn down your heat or don’t use your air conditioning, and your Xcel bill should drop. “I have been a customer for, like, 31 ...

ROCHESTER, N.Y. – The smart meter switchover across our region has been rocky for some customers. The vendor hired by RG&E/NYSEG to install the meters is understaffed and many customers say they can’t ...