You can add participants to a Zoom meeting by using an existing contact list. Here are the steps. When you set up a Zoom meeting to invite different people, especially external contacts, you typically ...

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Zoom Contact Center sets new standards for customer service and employee experiences through omnichannel, video-optimized interactions. Today, Zoom Video Communications, Inc. announced Zoom Contact ...

Popular video conferencing app Zoom is adding a new business offering: Zoom Contact Center for customer service. It’ll have more than 100 features at launch and will cater to the agents, supervisors, ...

Zoom Video Communications is rolling out a platform overhaul that brings video to contact centers, whiteboard collaboration and technology called Zoom Rooms Smart Gallery that aims to bridge the ...