A comprehensive guide to the platforms, APIs, and specialist tools that convert unstructured documents into structured, actionable data.

You have to know your customer and why they are coming, to read their love letters as well as the hate mail, but you can’t rely on the customer to tell you what they want because they might not have ...

Shopify has released its Fall ‘26 Edition, the tenth in its twice-yearly series of product showcases, bringing a batch of updates across payments, AI tools and point-of-sale. “Australian retailers are ...

WA small business sales grew 7.7% and wages rose 4.1%, both the fastest in the country. Here’s why, and what it means for you ...

Shoppers struggled to tell real products from AI-generated ones, with one item fooling 74 per cent of people, new data shows ...

OpenAI apologised to an Australian parliamentary inquiry over a Medicare incident. Altis Consulting’s Des Viranna says the ...

Blake Wright, Shopfully’s Sales Director, says Halloween spend is locked in at $500 million. Which shop gets it is still wide ...

Raffy Sgroi has never surcharged a customer in her businesses. Now the ban is law, she’s got six pricing moves every SME ...

Biotechnology has been Australia’s largest value-add export industry outside primary industries since 2016. Now the sector says a Budget tax change made without consultation is putting that at risk.

BotGauge is an AI-driven platform built for evaluating and safeguarding AI agents. It helps businesses catch unexpected behavior in agentic systems through adaptive red-teaming, traceable monitoring, ...

Nurse Next Door was built in Canada as a senior care franchise, with an operations manual, a funding model and a brand message all shaped by the Canadian market. When Amber Biesse and her husband Matt ...

Many software subscriptions get approved once. Someone has a problem, finds a tool, enters a card number and moves on. After that, the cost turns up every month, small enough to ignore and regular ...