Use Avaya Infinity customer insights across its ecosystem without the friction of traditional data silos, enabling more personalized and proactive service. Power avatarin-designed social robots that ...

We're seeing increased use of virtualization, license entitlements bundled with other license procurements, and the maturation of the roadmap to integrate Nortel products into the Avaya portfolio.

BANGKOK, THAILAND--With software and services now accounting for the bulk of its revenue, Avaya says it is well on its way to becoming a software-driven player, but dismisses suggestions it is ...

Avaya today announced its Software-Defined Data Center framework, which is designed to deliver productivity, agility and time-to-service enhancements to businesses operating highly virtualized data ...

Avaya has unveiled a set of new software and cloud-based services, which makes it possible to embed collaboration capabilities into other applications. Avaya has unveiled a set of new software and ...

“A couple of years ago we really did position our portfolio to more of a cloud consumption, recurring revenue, AI-oriented technology portfolio … We’re more than poised to take advantage of this ...

SANTA CLARA, CA--(Marketwired - June 28, 2016) - Avaya, a global leader in business communications software, systems and services, announced today that it has once again been named a Global 100 ...

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

As you might expect, video conferencing and business messaging companies are working on different ways to help people and businesses cope with the extended work-from-home and quarantine restrictions ...

Google and Avaya are chasing companies seeking to install or upgrade call center systems, promising them easier and more affordable deployments via Chromebooks and a WebRTC interface to the Avaya ...

Avaya, Inc. and Steel ORCA, Inc. have announced a strategic relationship that will see them both build what they describe as a “next-generation software-defined data center.” Under the partnership, ...

Avaya has bought Agile Software, bringing in-house the team that created and develops the call center software Avaya sells to midsize businesses. By controlling R&D for Avaya’s Contact Center Express ...