Some waiting for their second stimulus check and last year's IRS tax refund wonder if the two kinds of missing funding could be related.

The report by the Treasury Inspector General for Tax Administration called on the IRS to include more phone lines and to ...

More transparency is needed when reporting IRS telephone level of service and average wait time,” the Treasury Inspector ...

The IRS’ user experience services office submitted its “2029+” modernization plans to the Treasury Department in May, but it's yet to be implemented.

Taxpayers are unable to get through to live help through the IRS's toll-free phone lines, even when the IRS claims its wait ...

Turnover at the top of IRS means fewer IRS agents, fewer audits and questions about implementing the new tax law ...