Optimove, the creator of Positionless Marketing and the #1 Player Engagement Solution for iGaming and sports betting operators, today announced it has signed an agreement to acquire Smartico, the ...

The 1, Thailand’s leading loyalty platform under Central Group, has announced a major transformation of its membership ...

You would think firms would always take action against fraudsters for trying to impersonate them. Think again.

Washmart has changed the game in the laundry franchise business by setting new standards for growth, efficiency, and customer satisfaction. The brand has created a system-driven approach that gives ...

For owners and operators in the bar, restaurant, and hospitality world, the idea of personalization used to live almost ...

South African fintech littlefish raises $9.5M to expand its bank-embedded merchant infrastructure platform to Kenya and across Africa.

Consumer advocates say store loyalty reward programs may come with a hidden cost: your personal data.

Capturing Deeper Guest Loyalty in the Experience Economy A loyalty program's data strategy is only as powerful as the business outcomes it drives. While real-time personalization and AI powered ...

Our People Put Us Here: Bursting Silver Named One of the 2026 Best Workplaces™ in Canada, Ranked 56th ...

As AI-powered CX proliferates, organizations should use it to amplify what human agents are good at — developing emotional ...

Leadership appointment. Jay Lee named chief marketing and growth officer at Five9. Role unification. New position combines global marketing, revenue strategy and operations. CX innovation focus.