Trained employees are making small talk intrusive by asking personal questions like “What are you doing the rest of your day?
Dear Boundaries: Something general and meaningless can help divert small talk such as this. “Oh, not sure” or “enjoying it, I ...
TwistedSifter on MSN
Shopper Was Mistaken For A Best Buy Employee Because Of His Blue Shirt, So He Got His Own Name Tag And Trolled The Rude Manager Who Called Him Out
When a shopper walked into Best Buy in a blue polo, everyone assumed he worked there. What started as a normal trip turned ...
The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...
Research shows that a shocking 80% of employees say their workplace is toxic. Here's how to deal with toxic people in the ...
As business leaders, it’s on us to deliver value—and by avoiding these six practices, I think we’ll be better able to do so.
The relationship between a customer and a business can last a lifetime. Thanks to Michael Jordan, my first basketball shoes were Nike, and even though it's been a decade since I was involved in the ...
Will you be using the mobile app today?” or “Order when you’re ready,” the worker says over the intercom. Maybe they even say ...
A video showing a customer yelling at a Zus Coffee employee and throwing a drink at them at a major Malaysian coffee ...
He was labelled 'irrational' and 'difficult' and now this former Centrelink employee is walking away with $33k.
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