A predatory management company charged these vacation rental guests $1,000 to pay for damage to a mattress they didn't cause.

Travelers beware: Sometimes a travel insurance mistake isn’t fixable – no matter how much money is at stake. But what about this one? Last August, 79-year-old Martha Weisberg was happily looking ...

Several weeks before her family’s American Airlines flight to Portugal, Ashley Macus learned there had been an aircraft change. That switch left the family of six without the assigned seats together ...

As Sherry Warren and her husband prepared for their upcoming Celebrity cruise, she bought a colorful passport case. The little wallet was stylish and protective, with Radio Frequency ...

As she searched for a new job, love suddenly was in the air — or so Karen C. thought. But behind the inappropriate emails she received from her recruiter with carefully typed romantic promises lurked ...

UTOvacation sold Shih (Richard) Liu and his wife a once-in-a-lifetime trip to China and Japan. But Liu, like many other customers of this particular tour operator, now says he’s the victim of a scam.

Cruise ship passengers beware: Never use Zelle to pay for a cruise, excursion or any other part of your vacation. If you do, you could end up like L. Williams, a former Carnival Cruise Line customer ...

Since January 8, 2025, United States citizens need an Electronic Travel Authorization (ETA) to visit Great Britain. The ETA costs about $21 (as of April 9, 2025), and the online application process is ...

Would Hertz accuse a customer of completely ruining a rental car even if it was returned in perfect condition? According to Darleen Brazoban, the answer is yes. Brazoban says she drove a Hertz vehicle ...

After United Airlines canceled Tamra McIntyre’s flight home from Iceland, she requested EU 261 compensation – around $622. In response, the airline “awarded” her just 8,000 United Airlines Mileage ...

There’s a new scam coming to your home phone. Aggressive, fake customer service agents are on duty, demanding payment for Keto supplements you didn’t order. I learned about this bizarre scam firsthand ...