Alliance brings together Tata Communications Kaleyra and NiCE CXone Mpower platforms to deliver seamless, AI-powered customer experiences at scale.

Forethought, a provider of artificial intelligence agents, today introduced Browser Agent, enabling AI to take action directly inside any browser-based system. The company also expanded its platform ...

Amplitude's AI Visibility brings behavioral context into AI, unlocking insights, proactive recommendations, and product outcomes.

Ooma, a provider of advanced communications services, has integrated its Ooma Office business phone service with Zapier, an automation platform that helps users enable workflows with more than 8,000 ...

Adobe this week rolled out dozens of innovations across its Firefly, Gen Studio, Express, and Creative Cloud applications.