AI tools need the right data and brand context to model from to provide actionable intelligence. Without the right inputs, ...

In a retail world that demands both scale and empathy, contact center intelligence is what makes smart service possible.

Claire's, once a staple for mall-going tweens and teens, filed for bankruptcy for the second time in seven years on Monday.

Retail hiring has been unpredictable, especially in the post-pandemic period. Early in 2025, hiring surged, perhaps to get ...

Brands not leveraging short-form content risk missing out on reaching potential customers. Here are a few ways brands can get ...