A Stellarton, N.S., man says he was baffled when he was told his $2,000 non-refundable ticket to Texas was cancelled.

Airbus is making progress on its dedicated A350 freighter, with workstations in Toulouse now adapted and deliveries scheduled ...

Businesses today depend heavily on Artificial Intelligence (AI) to run important tasks like handling customer questions, ...

Most businesses aren't ready for AI—not because of tools, but because of unfit, untrusted data scattered across hybrid ...

“That is indicative of some significant problems in how these ... to get home from Mexico Customer satisfaction scores showed slight improvements for Air Canada over the past year in basic ...

These improvements arenâ t just good for customer satisfaction, but also good for costs. Still, thereâ s the matter of the stock. On the TSX, Air Canada stock is currently hovering around $14.15.

A first for Air Canada, dedicated customer service employees are available ... plan future travel and resolve lounge access issues that United Club agents are unable to address.

A post last week from Andrew Rhinehart, the union's security chair, mentions the recent deplaning issues ... In 2019, an Air Canada customer on a flight to Toronto slept through landing, fast ...