Tripadvisor is turning 25, and CEO Matt Goldberg discussed the company's evolution in this episode of the Skift Travel ...

Customers are no longer interacting with brands on a campaign-by-campaign basis but instead throughout a lifecycle. This ...

The vacation rental platform has introduced experiences and services like spa treatments, private chef dinners, and painting ...

The consequences of an abbreviated or disregarded discovery can result in generic, forgettable brand messaging or messaging ...

Hotel execs doubt Airbnb can deliver consistent service in expanded marketplace, but some warn industry risks falling behind.