As jobs disappeared, young people left for big cities, but there’s a push to bring businesses back and spark a true rural ...

CallMiner, the global leader in AI-powered conversation intelligence and customer experience (CX) automation, has been named a core performing provider in the refreshed CMP Research Prism for ...

Aware of Americans’ collective impatience with IVR, Democratic Sen. Ruben Gallego of Arizona and Republican Jim Justice of West Virginia have introduced the “Keep Call Centers in America Act,” which ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Q3 2025 Earnings Call November 4, 2025 8:30 AM ESTCompany ParticipantsBill DiTullioKenneth Gunderman - President, CEO ...

Newly released internal DHS tallies show 2,207 case escalations last week alone — most flooding the state's call center — with more than a third repeat complaints amid ongoing SNAP delays.

Greetings, and welcome to Regency Centers Corporation Third Quarter 2025 Earnings Conference Call. [Operator Instructions] As a reminder, this conference is being recorded. I would now like to turn ...

Galvanized by the torture and murder of a Korean student in Cambodia, South Korea is starting to crack down on gangsters luring Koreans into toiling as virtual slaves in closely guarded apartment ...

An independent monitor has asked federal officials to ensure consumers don’t get stuck with the bill if the electric grid can’t handle power needs of a massive data center planned for Bucks County.

MAULDIN, S.C. (WSPA) – Due to the COVID-19 pandemic, the Samsung call center in Mauldin had to go remote years ago, but today, the city is welcoming the company back to the area. It’s on Brookfield ...