The 1, Thailand’s leading loyalty platform under Central Group, has announced a major transformation of its membership ...

Optimove, the creator of Positionless Marketing and the #1 Player Engagement Solution for iGaming and sports betting operators, today announced it has signed an agreement to acquire Smartico, the ...

Our People Put Us Here: Bursting Silver Named One of the 2026 Best Workplaces™ in Canada, Ranked 56th ...

As AI-powered CX proliferates, organizations should use it to amplify what human agents are good at — developing emotional ...

Leadership appointment. Jay Lee named chief marketing and growth officer at Five9. Role unification. New position combines global marketing, revenue strategy and operations. CX innovation focus.

While grocery chains promote loyalty programs as a way to deliver personalized savings, Brasler warned long‑term loyalty to ...

South African fintech littlefish raises $9.5M to expand its bank-embedded merchant infrastructure platform to Kenya and across Africa.

Among the team of executives leading change and growth at Bloomingdale’s, which hovers around $4 billion in annual volume, ...

Devaluations, blackout dates and higher spending thresholds are leaving travelers questioning loyalty programs.

Apollo reports on creating an effective lead scoring model to prioritize prospects, improve sales efficiency, and boost ...

My Menu announced direct integration with Reserve with Google, enabling restaurants to accept commission-free reservations ...

In an exciting development for all whisky and spirits fans, The Whisky Exchange has launched a loyalty programme. The scheme ...