A video showing a customer yelling at a Zus Coffee employee and throwing a drink at them at a major Malaysian coffee ...

Shopping for groceries should be quick and easy, but your mileage may vary if you need help from employees, especially in ...

He was labelled 'irrational' and 'difficult' and now this former Centrelink employee is walking away with $33k.

The post Shopper Was Mistaken For A Store Employee By An Elderly Woman, So He Helped Her Anyway And Got A Compliment That ...

A video of a Burger King franchise owner shutting down a customer who harassed and misgendered an employee is winning praise online.

The Minneapolis-based retailer isn’t suffering lower sales because its employees are rude but because it disrespected a ...

Grocery shopping is one of those everyday tasks that can be both a chore and a chance to unwind, depending on your mood. But ...

A new staff policy at Target, part of a program called 10-4, is forcing employees to engage with customers more, the retailer ...

The server took to Reddit to share her interaction with a couple who refused to leave her a tip because she simply asked if ...

The customer demanded to speak to the owner's manager. The owner told her that she doesn't have a manager because she owns ...

Only those who have worked in retail or the food and beverage (F&B) industry truly understand the stress and exhaustion that ...

Looking to improve your drive-thru game? Check out these 12 etiquette tips to make sure your next burger run is a smooth ...