Shoppers can’t stand when toothpaste, deodorant and other items are locked up behind glass display cabinets at stores.

STATEN ISLAND, N.Y. -- While many big-box chains now lock up merchandise as a means of combatting theft -- requiring shoppers ...

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

Walgreens Boots Alliance CEO Tim Wentworth conceded that locking up products in order to combat retail theft had a negative impact on stores. During an earnings call on Friday, executives ...

Shoplifting rates in the three largest U.S. cities — New York, Los Angeles and Chicago — remain higher than they were before ...

Locking up store merchandise can deter shoplifters and paying customers alike, according to Walgreens. The pharmacy chain's CEO Tim Wentworth said in Walgreens Boots Alliance's first-quarter ...

"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...