AI workflows redirect hundreds of administrative calls every day, freeing up public safety answering point operators to focus ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Cybercriminal groups are leveraging artificial intelligence to ...

Artificial intelligence and IT modernization are becoming bigger priorities as states face the prospect of shrinking budgets ...

Office phones have come a long way in a relatively short time. With the introduction of Internet Protocol phones, new features make those devices more akin to computers than simple phone systems.