The Secret to Successful Crisis Management in the 21st Century - Melissa Agnes TEDx Talk
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YouTubeMelissa Agnes
The Secret to Successful Crisis Management in the 21st Century - Melissa Agnes TEDx Talk
There’s no denying it. Social media, the real-time news cycle and mobile technology have changed the landscape for crisis management. These changes include: heightened stakeholder expectations of two-way communication and transparency in a crisis; amplifying the speed at which organizations need to be prepared to respond and communicate in a ...
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