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'SERVQUAL' or GAP model explained
11:59
'SERVQUAL' or GAP model explained
48K viewsMar 6, 2021
YouTubePepijn Schoemaker
Service Quality, Dimensions of Service Quality, RATER, service quality dimensions, operations OM
6:56
Service Quality, Dimensions of Service Quality, RATER, service q…
93.4K viewsJul 25, 2022
YouTubeDWIVEDI GUIDANCE
Introducing the new service agent for Dynamics 365: Quality Evaluation Agent
1:18
Introducing the new service agent for Dynamics 365: Quality Evaluati…
1.8K views2 months ago
YouTubeMicrosoft Dynamics 365
Five Dimensions of Service Quality
9:40
Five Dimensions of Service Quality
102.1K viewsFeb 27, 2017
YouTubeLeean SD
Master Class: Service Quality - The Gaps Model & Diagnosing Quality Shortfalls
1:01:09
Master Class: Service Quality - The Gaps Model & Diagnosing Quality …
10.3K viewsMay 25, 2021
YouTubeProfessor Jochen Wirtz
What is Service Quality? How to measure, manage and improve service quality?
7:58
What is Service Quality? How to measure, manage and improve ser…
2.6K viewsNov 8, 2022
YouTubeMarketing91
Service Quality Dimensions I Services Marketing
7:32
Service Quality Dimensions I Services Marketing
5.4K viewsDec 22, 2019
YouTubeManagement Academy
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